Iron Mountain Connect Roles

There are three Iron Mountain Connect roles:

• Client User Administrator
• Client Content Administrator
• Iron Mountain Connect Standard User

Refer to the Client User Administrator (CUA), Client Content Administrator (CCA) and Iron Mountain Connect Standard User sections for information about the specific roles and responsibilities and steps involved in creating each role.

Iron Mountain Connect Records Management Roles

There are three Iron Mountain Connect Records Management roles. The Client User Administrator sets the user's role when creating the user profile:

• Admin
• Standard User
• Organization Group Admin 

Refer to the Records Management Administrator, Standard User and Organization Group Administrator sections for information about the specific roles and responsibilities and steps involved in creating each role.

 

Type of User	Job Functionality (What They Can Do)	Records Management Permissions & Organizational Access
CUA	·   Create/modify Iron Mountain Connect administrators and users (all roles)	No permissions/organizational access but can assign permissions/access across all applications
CUA+CCA	·   Create/modify Iron Mountain Connect users ·   Post content in Iron Mountain Connect	No permissions/organizational access but can assign permissions/access across all applications
CUA+CCA+RMA	·   Create/modify Iron Mountain Connect users ·   Posts content ·   Iron Mountain Connect Records Management administrator	All Iron Mountain Connect Records Management permissions (except destruction) and full organizational access automatically default (same as/from company) Permissions are editable; access is not editable
CUA+CCA+Records Management Standard User	·   Create/modify Iron Mountain Connect users ·   Posts content ·   Iron Mountain Connect Records Management user	Iron Mountain Connect Records Management permissions/organizational access assigned by CUA Permissions/access are editable
CUA+CCA+OGA	·   Create/modify Iron Mountain Connect users ·   Post content ·   Create & manage Iron Mountain Connect Records Management organization groups	Can only create/manage users within the organization group they are assigned.  Iron Mountain Connect Records Management permissions assigned by CUA; organizational access based on the organization group they are assigned to
CUA+RMA	·   Create/modify Iron Mountain Connect users ·   Iron Mountain Connect Records Management administrator	All Iron Mountain Connect Records Management permissions (except destruction) and full organizational access automatically default (same as/from company) Permissions are editable; access is not editable
CUA+Records Management Standard User	·   Create/modify Iron Mountain Connect users ·   Iron Mountain Connect Records Management user	Iron Mountain Connect Records Management permissions/organizational access assigned by CUA Permissions/access are editable
CUA+OGA	·   Create/modify Iron Mountain Connect users ·   Create & manage Iron Mountain Connect Records Management organization groups	Can only create/manage users within the organization group they are assigned Iron Mountain Connect Records Management permissions assigned by CUA; organizational access based on the organization group they are assigned to
CCA	·   Post content in Iron Mountain Connect	No permissions/organizational access
Iron Mountain Connect Standard User	·   Cannot create users or post content but has access to other applications and roles within those applications	Varies based on application access and role
RMA	·  Iron Mountain Connect Records Management administrator can perform administrative tasks (creates box & file templates, supply lists, shipping addresses, etc) as well as user tasks	All Iron Mountain Connect Records Management permissions (except destruction) and full organizational access automatically default (same as/from company)  Permissions are editable; access is not editable
Records Management Standard User	·  Iron Mountain Connect Records Management user (places orders and enters inventory)	Iron Mountain Connect Records Management permissions/organizational access assigned by CUA  Permissions/access are editable
OGA	·  Create and manage Iron Mountain Connect Records Management organization groups	Must also be a CUA. Can only create/manage users within the organization group they are assigned Iron Mountain Connect Records Management permissions are assigned by the CUA; organizational access is based on the organization group the user is assigned to

User Profiles

Every Iron Mountain Connect Records Management user is required to have a user profile to log in and begin using the application.  Client User Administrators create user profiles.  Each Records Management user profile includes:

• A username and a unique email address
• Records Management application role
• Access to the appropriate applications       
• Permission to use some or all of the Iron Mountain Connect Records Management features and functionality
• Access to the appropriate set of organizations (customers, divisions, and departments)